In a notable departure from typical merger outcomes, Tango Card's acquisition of GiftCertificates.com in February 2019 demonstrated an unusual commitment to employee retention. While industry statistics show roughly 30% of employees typically become redundant post-merger, Tango Card retained the entire Omaha-based team.

Cindy Mielke, now Vice President of Strategic Partnerships, recognized the strategic fit immediately. "I could see that Tango Card was a great fit for our organization. Both companies did similar things, but I felt like Tango Card had a superior approach to the product in the marketplace."

The company culture emphasizes authenticity, optimism, and long-term thinking. Chief Product Officer Sheila Bijoor notes, "We're outcome-oriented, but we are also mission-driven because we are in it for the long game."

Christine Habeeb, Chief Legal Officer, highlights the company's problem-solving approach: "We work cross-functionally when teams face challenges, focusing on finding solutions with minimal risk." The legal team integrates deeply with other departments, ensuring compliance while supporting innovation.

The product team, led by Bijoor, focuses on customer value and innovation. They maintain close relationships with customers and internal teams, constantly seeking ways to improve their offerings. The onboarding process emphasizes understanding customer needs and company dynamics before setting specific goals.

Key aspects of Tango Card's culture include:

• Collaborative decision-making where the best ideas win
• Emphasis on proactive customer support
• Opportunities for broad responsibility and impact
• Focus on continuous learning and innovation
• Support for employee growth and development

The company seeks humble, curious individuals who want to make an impact and contribute to long-term success. This approach has created a workplace where authenticity and problem-solving drive growth and innovation.

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