5 Major Ways the CFPB Has Protected Consumer Rights in Credit Markets

5 Major Ways the CFPB Has Protected Consumer Rights in Credit Markets

By Michael Thornton

March 7, 2025 at 04:45 PM

The CFPB (Consumer Financial Protection Bureau) has taken several significant actions to protect consumers in the credit industry. Here are the five most impactful initiatives, ranked by importance:

  1. Medical Debt Removal from Credit Reports
  • Credit bureaus agreed to remove most medical debts under CFPB pressure
  • Eliminated 70% of medical debt from credit reports
  • Removed debts that were paid, under $500, or less than a year old
  • New rule for complete removal currently on hold
  1. Stay-at-Home Spouse Credit Access
  • 2013 regulation allowed consideration of joint household income
  • Enabled stay-at-home parents to qualify for their own credit cards
  • Improved credit-building opportunities for non-working spouses
  • Enhanced financial independence and security

Portrait of person working at computer

Portrait of person working at computer

  1. Credit Repair Company Enforcement
  • $1.8 billion distributed to 4.3 million affected consumers
  • Targeted companies like Lexington Law and CreditRepair.com
  • Protected vulnerable consumers from deceptive practices
  • Enforced Telemarketing Sales Rule violations
  1. Credit Card Late Fee Caps
  • Proposed $8 cap on late fees (down from $32 average)
  • Would have saved consumers $10 billion annually
  • Currently blocked by court injunction
  • Some issuers already adjusted other fees in response
  1. Rewards Program Protection
  • Addressed "bait-and-switch" rewards tactics
  • Highlighted concerns about program devaluations
  • Encouraged frequent reward redemption
  • Conducted joint hearings with Department of Transportation

CFPB headquarters exterior

CFPB headquarters exterior

Current Status and Future Outlook:

  • CFPB enforcement activities significantly reduced
  • State-level consumer protection becoming more important
  • Massachusetts leading with anti-junk fee regulations
  • Consumers advised to seek help from state regulators when needed

For unresolved financial protection issues, contact your state attorney general's office or state financial services department for assistance.

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